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Regular Maintenance

Because all of our natural fiber floor coverings derive from different types of plant fibers, they're inherently absorbent. Exposure to the elements and changes in humidity levels can cause excessive wear and a potential environment for mold growth. This means that you don't want to place your natural fiber rug anywhere that's damp or where spills are likely to occur.

Vacuum natural fibers often, just like you would any type of rug or carpet. This will regularly remove the fine dirt particles that can lodge between the fibers and cause additional wear. For the best result, we recommend the use of a vacuum with strong suction. A beater bar is not recommended. A liquid spill will act as a magnet to any dirt particles that are in the rug, causing the dirt to rise to the surface. This dirt may cause a dark stain. To prevent this from happening, try to keep the rug as soil-free as possible by regularly vacuuming.

Pro Tip: Use a coarse doormat or walk off mat at your front door. This will provide a great deal of protection for your new rug. The goal is to remove as much of the outside dirt as possible from the shoes of those entering your home.

Spills and Spot Cleaning

  1. Remove as much of the spill as possible by either blotting liquids from the outside of the stain inwards, using a clean, absorbent towel - or by scooping solids from the carpet using a spoon, working from the outside of the spill towards the center.

  2. Find your spill type in the chart below and use the remedy as described.

  3. Refer to the key below the chart for treatment guidelines.

Cleaning the Binding

For routine maintenance of our woven fabric bindings (cotton, linen, jute, etc.), simply vacuum the edge finish as you do the rug.

If excessive soiling or spills occur on the binding, a dry extraction cleaning system such as HOST Dry Carpet Cleaning Kit will be very effective (HOST is widely available online). Alternatively, you may use a mild, neutral cleaning solution on spots and small soiled areas, but be sure to test an inconspicuous area first to ensure that the cleaner will not affect the fabric colors.

Once you've tested an area, follow these steps:

  • Blend just a couple of drops of liquid dish washing detergent with a quart of warm water and add it to a spray bottle.

  • Lightly mist a small amount of solution on the spot; do not saturate the area.

  • Blot with a clean cloth.

  • Do not allow the area to stay wet for more than a few hours.

  • If it is not drying by itself, apply heat with a hair dryer.

  • To maintain leather bindings, simply wipe the surface with a damp? cloth or sponge.

  • Mold & Mildew Growth

    Exposure to the elements and changes in humidity levels can potentially create an environment for the growth of mold or mildew. This means that you shouldn't place your natural fiber rug anywhere that's damp or where spills are likely to occur. Seagrass is especially susceptible to mold and mildew growth. Mold and mildew spots may not respond to the cleaning procedures that work with other types of soil, but we strongly recommend that you try the HOST Dry Carpet Cleaning Kit (widely available online).

  • If that does not work, or if the mold is on a seagrass rug, thoroughly mix one part liquid chlorine bleach with six parts water in a spray bottle.

  • Test the mixture by spraying a little in a corner of the rug (not on the binding).

  • If bleaching occurs, dilute the solution and re-test until it is safe to use.

  • Mist the solution lightly on the moldy area, using a soft brush to work it down into the weave to reach all the mold growth.

  • After five or ten minutes rub the area with a clean, dry cloth. Repeat if necessary

  • When you are finished, be certain that the rug dries thoroughly within five or six hours, using a hair dryer on the damp spot if required.

  • If mold or mildew persists, your setting is probably too humid for the use of your rug. The rug may be permanently damaged; we recommend prompt removal and replacement with another material.

    Cleaning Accessories