Custom Area Rugs
Order a custom rug in 5 easy steps.
Custom-made to fit your space perfectly with your unique style.
Choose a weave
Choose from over 250 premium weaves. Order samples before you buy to see how the materials and colors look in your space.
Define shape & size
Turn your favorite weave into a custom rug by defining the shape and size. Need help with a unique shape? Contact us if you need help with a unique shape.
Select a border
Make it your own - personalize your rug by adding a border from a range of stylish choices.
Add optional rug pad
Secure your rug and improve comfort by selecting an optional rug pad. Note: some rugs come with a built-in rug pad.
Complete your order
You've built a beautiful rug — in most cases it will ship 2-3 weeks after your order is placed. Need it faster? Contact us.
Our Weave Collection
Choose from over 250 weaves
Our Weave Collection
Our Weave Collection
Choose from over 250 weaves
Our Borders
Make it your own by adding a beautiful border *Note: not all borders are available on all weaves
Cloth

Chilewich

Linen

Cotton

Polyester
Leather & Faux

Leatheressence

Distressed Leather

Smooth Leather

Faux Leather
Serged Edge

Hand Serge

Synthetic Serge

Wool Serge

Circular Serged Edge
Other

Fringe

Galaxy

Infinity Edge

Jute Braid
Make it your own by adding a beautiful border
Our Borders
Make it your own by adding a beautiful border *Note: not all borders are available on all weaves
Cloth

Chilewich

Linen

Cotton

Polyester
Leather & Faux

Leatheressence

Distressed Leather

Smooth Leather

Faux Leather
Serged Edge

Hand Serge

Synthetic Serge

Wool Serge

Circular Serged Edge
Other

Fringe

Galaxy

Infinity Edge

Jute Braid

Every rug is made to order—from classic layouts to customized shapes or runners. Our dedicated sales team will help you navigate our offerings of over 250 unique weaves and guide you towards the best resources to complete the job on schedule.

Bespoke finishing options and detailed craftsmanship paired with our finely curated assortment of weaves will bring your vision to reality. We will work with you to design the perfect area rug to fit your needs.

Our trusted team of customer service specialists are highly knowledgeable across all of our products and are pleased to help with your project. If you are working on a deadline, with a budget or have a complicated delivery request—we will always do our best to accommodate your needs in a timely and professional manner.
Frequently Asked Questions
If you are still having questions, do not hesitate to contact our Customer Service.
How do I Order an Area Rug?
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1. Select Your Weave
Defining your goals and considering the factors mentioned in the section above “What Weaves Are Best For Area Rugs?”—lifestyle, placement, fiber characteristics, maintenance and budget—will provide you with the framework for a smooth decision making process.
We highly recommend ordering swatches to see different materials and colors in your space.
Need assistance? Contact our team of experts if you get stuck or need a second opinion.
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2. Place Your Order
Each weave page will guide you through the creation of your own custom rug—color, dimension, shape, border option, corner type, rug pad and other add-ons such as expedited production and delivery. Once you have added your rug to the shopping cart, and you like what you see, place your order online. Some custom rugs with very special features require you to contact our team of experts for swatches and a quote.
Need assistance ordering? Contact our team of experts for step-to-step guidance.
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3. Plan for Delivery
After receiving your order confirmation, make sure your project and our delivery date go hand in hand. Clear the area before your new rug arrives. Some custom area rugs may be extra-wide and heavy. Please contact our team of experts to arrange for Enhanced Delivery services if you need help receiving and placing your area rug.
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4. Allow Rug to Acclimate
For best results, allow your new area rug to acclimate to its novel space for a week before placing heavy furniture on it.
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5. Install and Enjoy!
For maintenance, be sure to consult our care guides.
What is a custom size area rug?
Looking for custom size sisal or jute rugs? We can create one to your exact specifications. A made-to-measure custom area rug provides a unique accent to every room and is the ideal solution to the limitations of a standard-sized rug. Area rugs may be used to protect hardwood or any other finished flooring surface underneath or to anchor and embellish furniture arranged on or around it. We make every rug to order with a focus on 100% customer satisfaction—from the classic rectangular shape customized in size to fit your space to asymmetric applications for a special fireplace cutout; from stair runners to oversized rugs with or without branding features. Our team of experts guides you through the limitless possibilities of shapes, colors, patterns and feel. We help you decide which of our beautiful border options available in diverse widths, colors and materials is the best fit for your chosen weave. In the end, your custom area rug should reflect your lifestyle and intrinsic values and not just be any rug.
Like a picture, your custom area rug is worth a thousand words: high-end resort versus casual boutique hotel, residential liveliness versus focused business environment, wellness oasis versus hip retail space. Let’s brainstorm together to design a rug that portrays you.
What Weaves are best for Area Rugs?
Most every weave we sell can be made into a custom area rug and carpet. Transform your space into a fresh, salient experience with one of over 250 unique weaves each available in numerous colors. Please take the following factors into account and feel free to contact our team of experts for help at any stage of your project.
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Lifestyle
Are you a minimalist or do you like more decorative spaces that welcome colors, patterns and different textures? Should a rug reflect your values of eco-friendliness and sustainability? Do you live with kids and/ or pets?
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Placement
Is your rug for indoors or outdoors? Will you arrange your rug in an area with high foot traffic—residential kitchen, stairs, office, hotel lobby—or low usage—living room, den, bedroom, patio? Are you looking for a contract-grade weave with tested flammability and fire ratings?
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Fiber Options
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Natural | Sustainable | Higher Maintenance
Sustainable in flooring stands for the use of renewable and biodegradable materials, which is the case for all our natural weaves. Sisal is one of our strongest, most durable plant fibers used for area rugs. Sisal’s soft luster and deep earthy tones lend any space a classic and timeless feel. Think of it as a great canvas when designing your room. Use natural sisal as an elegant base and layer a smaller, patterned area rug on top of it to make an aesthetic statement; our designer weaves would be perfect for this second layer. Or add dimensionality to your arrangement through the symmetrical texture of natural sisal.
Seagrass comes in a handful of designs but only in one color, green, which turns to brown over time. Its knots, shade and texture variation is what gives seagrass weaves their distinct rustic look. Jute, coir and wool, round out our natural fiber offerings. Jute, with its long, often chunky fibers, is popular with farmhouse style settings and feels surprisingly soft underfoot. Coir, being known for its abrasion resistance, is perfect for store designs, staircases and walk-off mats.
Wool, whether it is tufted, woven or handloomed, represents our most aesthetic but delicate weave choice. More and more designers embrace wool rugs to introduce a feeling of home, warmth and comfort to premium residential projects as well as boutique hotels. As all natural fibers are made from inherently absorbent animal textiles or plant fibers, we do not recommend their usage in damp areas such as bathrooms and basements or where spills are likely to occur. There might be some shedding with the more textured, thick weaves.
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Synthetic | Durable | Medium to Easy Maintenance
Our synthetic fibers are usually of a more flat-woven construction, such as synthetic sisal, polypropylene and vinyl, which guarantees a tough and less absorbent rug. These fibers don’t stain that easily if immediate steps for spot removal are taken. Our popular synthetic sisal weaves imitate the look of natural sisal, but they are much softer to the touch and less prone to staining—a perfect solution for households with kids and pets or high-traffic contract-grade spaces like hallways, restaurants or hotel foyers. Designers seek them out to provide a nurturing sense of nature in an often modern, minimalist environment. Synthetics also do exceptionally well in damp environments such as boats, day spas and fitness clubs.
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Acoustic Properties
Our thicker wools and especially our colorful Prep weave, made from goat hair, fair better in this category than many of our flat-woven weaves. Chunky jutes are also well-known for their sound and heat insulation.
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Comfort
Seeking warmth and softness underfoot? You can’t go wrong with our wool, wool blends, synthetic sisal and selected sisal blends, the two latter having a surprisingly softer feel to them than natural sisal.
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Natural | Sustainable | Higher Maintenance
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Maintenance
How much time do you have to take care of your purchase? All our synthetic weaves require minimal care—spills and stains are easy to remove with normal cleaning agents.
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Budget
It is important to consider your budget when you are shopping for custom rugs and carpet. What is the scope of your project—single rug, entire house remodel or a big hospitality job? Be prepared to give our team of experts some numbers with regards to total square footage and allocatable costs.